Jessica Watts

Jessica Watts has extensive work experience in the field of Information Technology. Their most recent position is as a Senior Help Desk Analyst at Amount since March 2023. Prior to this, they worked as a Premier Support Technician at BMO US from January 2023 to March 2023. Jessica has also worked at CENTURY 21 Affiliated between March 2019 and June 2022 as an Information Technology Help Desk Manager and between March 2019 and December 2020 as an IT Help Desk Coordinator. Earlier in their career, between August 2018 and March 2019, Jessica worked as an Endpoint System Management Technician at Indiana University Northwest. Jessica also held the position of Instructional Media Technician at Indiana University Northwest from August 2017 to March 2019. Before their IT career, Jessica worked as a Key Holder at Ben's Soft Pretzels from February 2014 until an unspecified date in 2017.

Jessica Watts attended Portage High School, where they earned a Core 40 w/ Academic Honors. Later, from 2014 to 2018, they pursued their Bachelor of Science degree in Computer and Information Systems from Indiana University Northwest. Jessica then went on to attend Ivy Tech Community College from 2017 to 2020, where they earned their Associate of Science degree in Cyber Security and Information Assurance. Jessica also has several certification courses to their credit, including Google Data Analytics Specialization, Certified ScrumMaster®, and more, obtained from institutions like Coursera, LinkedIn, and Scrum Alliance.