Khalid El-Ali

Khalid El-Ali has over 14 years of experience as a technical customer support and success manager. Khalid has worked for various companies such as Amperity, Interana, Apptio, Mercent Corporation, and Consona Corporation. Khalid'smost recent job was at Amperity where they worked as a Manager of Customer Solutions Engineering. In this role, they were responsible for delivering value to customers through their entire lifecycle by leading technical overview sessions, creating end-to-end solutions, building custom data models, transforming and ingesting data from various sources, training customers on the platform, and owning customer support processes. Before joining Amperity, they worked as a Technical Customer Success Manager at Interana, a Customer Success Engineer at Apptio, a Senior Technical Support Engineer at Mercent Corporation, and a Senior Support and Escalation Engineer at Consona Corporation. Throughout their career, they have demonstrated proficiency in using SQL dialects, Linux/Bash, and Python scripts to administer customer clusters and databases, as well as resolving customer issues and advising on various analytics questions.

Khalid El-Ali earned a Bachelor's Degree in Computer Science from DeVry University. No further information is provided regarding their education history.