Richard Mann is a Senior Manager in Solutions Architecture at Kneat Solutions, focusing on Customer Success Engineering since 2025. Previously, Richard served as a Senior Manager for Technical Accounts at Citrix from 2021 to 2025, where responsibilities included overseeing priority service delivery and fostering strong cross-functional relationships. Richard’s earlier roles at Citrix also encompassed management of Technical Support teams and driving customer satisfaction through strategic initiatives. Richard holds a Postgraduate Higher Diploma in Advanced Computing from Trinity College, Dublin, and a BA in Computer Science from University College Dublin.
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