Kelleigh Willmott has 8 years of experience in business operations and analysis. Kelleigh began their career in 2011 as a Senior Application Consultant for Energy Services Group (ESG). In this role, they led a five-person team for all energy pricing, collaborated with the engineering team to implement product updates and solutions, and optimized processing through updating and maintaining system configurations and scripts. Kelleigh also orchestrated and presented all direct internal Q&A and all team training sessions.
In 2013, Willmott became a Senior Business Systems Analyst for ESG. In this role, they pioneered the collection of business requirements, performed a gap analysis of requirements and application functionality, and authored test cases to ensure that projects were stakeholder compliant. Kelleigh also collaborated cross-functionally with businesses and developers and led multiple successful client onboardings and market regulated updates.
In 2017, Willmott was promoted to Business Analyst for ESG. Kelleigh analyzed, collected, and investigated all billing discrepancies and software issues, and incident resolution and maintenance within SLAs. Kelleigh also collaborated with clients and drove client satisfaction relationship management.
In 2020, Willmott joined Ampion, Inc. as a Business Operations Manager and Senior Business Analyst.
Kelleigh Willmott obtained a Bachelor of Science in Mathematics from Framingham State University.
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