Vimal Parekh

Vimal Parekh is an accomplished professional with extensive experience in driving innovation and strategic growth across various sectors. Currently serving as the Director of AI Agent Solutions at Ampliforce, Vimal leads the UK business and contributes to the company's global strategy, focusing on enterprise AI solutions. As the founder of CXIQ and former Head of Digital Product Innovation at Oxford University Press, Vimal has demonstrated a commitment to enhancing customer experiences through Human-Centered Design principles. Previous roles at Capita as Head of Innovation and Managing Consultant involved transforming traditional services into customer-centric models, while earlier positions at Agilisys, InterCall, Fujitsu, and Sproutin Ltd showcased expertise in consultancy, project management, and operational efficiency. Vimal’s educational background includes a Product Management Certificate from Product School and a degree in Business Studies from The University of Sheffield.