Bernard Lensink is a seasoned hospitality and organizational development professional with extensive experience in guest and employee satisfaction surveys across various industries. Currently serving as a Senior Strategic Consultant at Amplixs since May 2024 and as the Director/Owner of BLOCQ Organisational Development, Coaching & Quality Management since October 2021, Bernard Lensink focuses on enhancing customer-centric approaches in organizations. Previous roles include Managing Director and Partner at The Hospitalitist, Director of Hospitality at Holland Norway Lines, and General Manager at Landgoed Duin & Kruidberg. Bernard Lensink's educational credentials include a General Managers Program from Cornell University and multiple coaching certifications from reputable institutions.