Joel Todd is a skilled Software Support Technician at AM/PM Point of Sale Solutions & Service, specializing in SMS Point of Sale software for grocery and fuel industries since September 2022. Prior experience includes a Technical Support Specialist role at KORE Wireless, where Joel managed customer inquiries and SIM card processes, and a Customer Service Representative position at Convergys focused on resolving service-related issues. Joel's career began at SoftRock, providing job matching services. Academically, Joel holds an Engineer's degree in Electrical and Electronics Engineering from Universidad Tecnológica de Santiago UTESA and is currently pursuing a degree in Computer Software Engineering at ITLA.
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AM/PM Point of Sale Solutions & Service
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AM/PM is a trusted provider of the world's leading POS solutions for the grocery, hospitality, and retail industries across North America. Founded in 1987, AM/PM is a trusted Canadian-owned POS solutions company providing world-class solutions for the grocery, hospitality, and retail industries across North America. With a commitment to excellence, AM/PM offers a comprehensive suite of services, including a 24/7 toll-free call center, on-site technician support, bench repair, warranty claim maintenance, helpdesk support, and software engineering services. Today, AM/PM serves over 6,000 customers across North America and has installed more than 60,000 POS lanes/terminals, solidifying its position as a leader in the industry.