Ada Kaczmarczyk

Ada Kaczmarczyk serves as the Global IT Systems Administration Director at AmRest, having progressed through roles such as IT Service Delivery Manager and E-commerce Systems Manager since joining the company in November 2017. Prior experience includes a position as Service Delivery Manager at IBM from November 2015 to October 2017, where responsibilities encompassed providing business and technical support for Maximo/IBM Control Desk users, improving IT processes based on ITIL practices, and managing internal project deployments. Additionally, Ada worked as a Problem Manager at IBM Delivery from September 2013 to November 2015, focusing on the design and optimization of the Problem Management Process and collaborating with technical teams to ensure effective problem resolution.