Dave Arsene

Dave Arsene is a Global Technical Support Leader with over two decades of experience in leading support teams in SaaS and enterprise environments. They demonstrated expertise in operational excellence and high-severity escalation management at various organizations, including Switchfly, Inc., AODocs, and Bank of the West. Currently, as a Technical Assistance Center Manager at AMS.NET, Dave enhances team workflow and customer satisfaction by implementing advanced solutions and fostering a positive team culture. They are committed to creating inclusive support environments that align with business objectives.