Brian Dent, MBA, CSSGB, is the Director of Pricing and Ancillary Strategy at Amtrak, overseeing a multi-million dollar portfolio to enhance consumer offerings and optimize revenue performance. With 12 years of customer-centric business leadership, Brian has a strong background in program management utilizing Waterfall, Agile, and Scrum methodologies, and excels in stakeholder management and analytical thinking. Previously, Brian held positions as Decision Support Analyst and Financial Analyst, and has a proven track record of implementing innovative solutions that drive revenue growth and customer satisfaction. Brian holds a Bachelor's degree in Business Administration: Finance and a Master's degree in Business Administration from Washington Adventist University.
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