Jayme Hall

Jayme Hall is an experienced professional in IT training and change management, currently serving as Senior Manager for IT Training and Organizational Change Management at Amtrak since March 2023. Previously, Jayme worked as a Change Management Learning Specialist at Zendesk, where notable achievements included creating training materials and leading change management efforts for high-priority projects. Jayme's background also includes instructional design roles at Bayview Loans and Ocwen Financial Corporation, focusing on developing training solutions and managing various educational programs. With a BS in Accounting from Penn State University, Jayme has consistently demonstrated strong collaboration skills and a commitment to enhancing organizational learning and change agility.