Zendesk makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.






Org chart

Tom Eggemeier
Interim CEO & Board Member
Alexander Aghassipour
Co-Founder & CPO
Colleen Berube
CIO & SVP, Operations
John Geschke
Chief Legal Officer & Chief of Staff
Andrea Nieto
Chief People Officer
Adrian McDermott
President, Products
Norman Gennaro
President, Sales
Shanti Ariker
General Counsel, Corporate Secretary & Chief Privacy Officer
Sary Stefanki
VP, Customer Success
Alex Barrera
SVP, Latin America
Kristen Durham
VP, Startups
Patrick Copeland
Chief Engineering Officer
Astha Malik
VP, Go-to-Market Strategy Planning and Enablement
Dushka Zapata
VP, Comms
Matt Hicks
VP, Corporate Marketing & Communications
Romain Galoisy
VP, Growth Marketing
Kim Lenox
VP, Product Design
Ryan Donahue
VP, Global Design
Andrew Condon
VP, Global Strategic Operations
Chris Foss
VP, Finance & Strategy