Jon Tarrant

Jon Tarrant is an experienced technology operations leader currently serving as the Sr. Manager of Digital Technology Operations at Amtrak, overseeing a technical operations team that supports over 200 APIs and 30 applications, enhancing system reliability and reducing incident resolution time by over 80%. Previously, Jon excelled as a Senior Engineering Manager at File & ServeXpress, where a focus on strategic planning and team management led to successful project delivery and industry certification. Jon has held various leadership roles in technology and engineering management across multiple organizations, including Click2Mail and Constellation, achieving significant improvements in operational efficiency, system performance, and customer satisfaction. Jon holds a B.S. in Computer Science from the University of Maryland Baltimore County and a B.S. in Mathematics from William & Mary, complemented by a leadership course from Landmark Worldwide.