Joaquim Vaz Carvalho

Joaquim Vaz Carvalho is a seasoned professional with extensive experience in technical support and customer service. Currently serving as a Technical Support Team Lead at Anaconda, Inc. since June 2022, Joaquim oversees daily operations, mentors team members, and handles escalated issues while developing and refining support procedures. Previous roles include various technical support positions at Coiled and a series of engineering roles at Anaconda. Joaquim's early career includes a flight attendant role with easyJet and Ryanair, providing passenger assistance and ensuring safety compliance, as well as serving as a lifeguard at Fundação Inatel, where safety management and first aid were key responsibilities. Additionally, Joaquim has experience as a volleyball coach at Clube Voleibol Oeiras, focusing on enhancing player performance through targeted training programs. Joaquim holds a Bachelor's degree in Applied Sports Science and Exercise from Universidade Lusófona - Centro Universitário Lisboa.