Qiana Crutch

Customer Service Manager at Anagram International

Qiana Crutch is a seasoned professional with extensive experience in customer service management and account management. Currently serving as Customer Service Manager at Anagram International since February 2017, Qiana has previously held multiple positions at Express Scripts from 1999 to 2015, including Senior Account Manager, Contact Center Supervisor, and Contact Center Trainer. In these roles, Qiana demonstrated expertise in complex issue resolution, performance metrics analysis, team supervision, and training development, successfully driving client satisfaction and operational excellence.

Location

Minneapolis, United States

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Anagram International

Anagram International, a subsidiary of Amscan, Inc., is the world innovator and leader in foil balloon manufacturing. Founded in 1977, and part of the Amscan family of companies since 1998, Anagram offers the largest portfolio of licenses and licensed character products, including Disney Princess®, Mickey & Minnie Mouse, Hello Kitty, Major League Baseball, the NBA and NHL We strongly believe in innovation, and we have a history of being the first to bring innovative balloon products – such as Sing-A-Tune® Balloons, AirWalkers® and AirWalkers® Balloon Buddies, and Xtra-Life Technology - to market. Anagram also believes in sustainable manufacturing practices as well as safe consumer use, and partners with The Balloon Council and other organizations to promote consumer safety and environmental sustainability The company’s headquarters are in Eden Prairie, Minnesota, and our products are marketed in over 140 countries. Our dedicated operations team includes Research & Development, Engineering, Design, Manufacturing and Quality Control. Along with Marketing, Sales, Customer Service, and Administration Support, we all ensure that our distributors and retail partners sell the best balloons in the industry. Our distribution facilities located in the United Kingdom, Australia, Mexico, Germany and Japan ensure that our products can be found worldwide. Choose Anagram balloons and you’ll see for yourself why more people around the world choose Anagram balloons to Celebrate Life!


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Employees

201-500

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