Anakage Technologies Private Limited
Francis Rossario is a seasoned professional with extensive experience in project management and service delivery across various technology firms. Currently serving as Lead - Service Delivery at Anakage Technologies Private Limited since June 2024, Francis previously held the position of Senior Project Manager at Kapture CX, where responsibilities included overseeing multiple projects and managing project budgets. Additional roles include Senior Implementation Consultant at Global Payments Inc., Senior Solutions Consultant at Nuance Communications, and a series of technical support and engineering positions at companies such as Cisco, Dell, and Symantec. Francis holds an MBA in Human Resources Management, a Bachelor's degree in Computer Software Engineering, and a Diploma in Computer Engineering from Bharathiar University and Christ the King Polytechnic College, respectively.
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Anakage Technologies Private Limited
Anakage offers unique "In Application" bot-assisted self-service and automation solutions to Fortune 500 companies helping them reduce L-1 incidents and support costs. Unto it all of these require no IT integration and admin access. Anakage has also been providing in- Application training and support for ERP applications such as SAP,Oracle eBS and so on making onboarding of new users easy. It also catches,promts and reports errors while employees make errors in live applications eliminating bottlenecks in the processes. Beneficiaries include corporate service desks and training departments which run on enterprise applications with constant training and application user support overheads.