Andrew Carter is a seasoned IT professional with extensive experience in technical support and systems engineering, currently serving as a Senior Support Engineer at Analysis Group since July 2018. Andrew has a strong background in troubleshooting network, desktop, and systems hardware and software, alongside managing user account information and problem resolution. Previous roles include Systems Storage Support at Dassault Systèmes, where Andrew worked on classifying and patching Linux devices, as well as Systems Engineer at Eze Castle Integration, Technical Customer Support Specialist at Dassault Systèmes, and End User Support Technician at Bentley University. Andrew also has experience as a Systems Administrator at Citigroup, Desktop Engineer roles at IBM Global Services and Investors Bank and Trust, and holds an Associate in Science Degree from Bunker Hill Community College.
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