Shirley Falcon

Customer Service Business Specialist at Analyticalways

Shirley Falcon has a diverse work experience spanning multiple roles and companies. Shirley currently works as a Customer Service Business Specialist at Analyticalways, a position they started in January 2022. Prior to this, they held the role of Global Retail Consultant at Analyticalways from November 2020 to August 2022.

Before joining Analyticalways, Shirley worked at Interforest S.A.C - Castor as a Jefe de producto from December 2018 to February 2019. Shirley also has a long history with Cencosud S.A., where they held various positions. Shirley worked as a Planner from June 2014 to December 2018, where they were responsible for managing purchases, inventories, and sales budgets. Shirley also served as an Analista de Procesos from June 2012 to May 2014, participating in project execution and managing project teams. Prior to that, they worked as a Jefe de Inventario from August 2010 to May 2012, where they implemented and controlled inventory procedures in supermarkets. Additionally, they started their career at Cencosud S.A. as a Practicante de Control de Inventarios from July 2009 to July 2010, providing support in inventory management, analyzing indicators, and participating in improvement projects.

Overall, Shirley Falcon has gained valuable experience in customer service, retail consulting, product management, planning, process analysis, inventory management, and project execution throughout their career.

Shirley Falcon has a diverse education history. In 2005, they attended the Universidad Nacional Mayor de San Marcos, where they earned a Bachelor's degree in Administration and Business Management. Shirley then pursued further education in 2012, completing a Diploma in Project Management with a focus on the PMI approach at the Universidad de Piura. Most recently, in 2019 and 2020, Shirley attended the EAE Business School, where they earned a Master's degree in Marketing Management and Commercial Management.

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