Henri V. is a seasoned professional with a diverse background in customer care and e-business. They started their career at Quintessence, providing text revision and administrative support, before moving on to Goodyear Dunlop Tyres Europe as a customer care agent. As a freelancer, Henri combined their passion for languages with copywriting and proofreading assignments. Currently, they serve as the Service Owner for E-business and Customer Service Systems at Goodyear, where they manage the online ordering process and collaborate closely with IT and customer service teams. Henri holds a Master's degree in Multilingual Professional Communication from the University of Antwerp.
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