Danielle Chapman, MA, MSBA, serves as the Senior Global Customer Success Operations Manager at Anaplan, where responsibilities include overseeing operations for a digital customer success program and enhancing efficiency through process definition. Chapman's previous roles at Anaplan include Senior Program Manager for the Anaplan Community and an Enablement Advisor focused on AI and predictive analytics for B2B clients. With prior experience at Mintigo, accesso, and various marketing agencies, Danielle has a strong foundation in customer experience, digital marketing, and account management, complemented by academic credentials including a BA from the University of Oregon, an MSBA from San Diego State University, and an MA from the University of Malta.
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