Michael Sheridan

Michael Sheridan is an experienced professional with a strong background in customer service, operational support, and recruitment. Currently serving as an Executive Office Operations Associate at Ancestry since June 2017, Michael manages member refund processes and supports the International Executive Office within the Member Services Department. Prior experience includes roles such as Customer Services Associate at Ancestry, Recruitment Resourcer at Noel Recruitment, and various positions related to customer engagement and administration at companies like Irish Distillers Pernod Ricard and GUINNESS STOREHOUSE®. Michael holds a Master of Arts (M.A.) by Research in Heritage Studies and a Bachelor of Arts (Hons.) in Heritage Studies, both obtained from Galway-Mayo Institute of Technology.