Ana Olmedo Carles

Ana Olmedo Carles has over 20 years of experience in the IT sector, currently serving as a Senior Information System Technician at ANCO since January 2011, specializing in incident management and technical support for Windows operating systems, as well as hardware management and PC repair. Prior roles include Técnico Microinformática at Deusto Enterprise Services, providing maintenance and microcomputer tasks, and Helpdesk Support at Atos Origin, where responsibilities involved first-level incident support. Ana began the career as a Técnico de reparación at SIL Informática, managing customer service and administrative tasks, and has experience from an internship at QLT informática focusing on PC repairs and sales. Ana holds a Superior Vocational Training degree in Telecommunications and Computer Science from I.E.S Thos i Codina.