Julian Prashad

Julian Prashad has a diverse work experience spanning various roles and industries. Julian started their career in 2010 as a Project Director at Consumer Contact ULC, where they worked until 2011. In 2012, they joined Coresential as a Project Director for a brief period of six months.

In 2012, Julian moved to Greenwich Associates and took on the role of Project Manager, Client Services. Julian managed client relationships and oversaw the planning and execution of CX research programs. From 2013 to 2015, they transitioned to the role of Project Manager, Information Systems at Greenwich Associates. In this role, they were responsible for a cross-functional enterprise-wide technology project, improving operational efficiency and enabling scalable growth. Julian provided insights on business processes, managed the development of business workflows and documentation, and oversaw migration activities.

In 2015, Julian became the Senior Engagement Manager, Customer Experience at Greenwich Associates. Julian led a team managing customer experience research and Voice of Customer projects and delivered market insights in various B2C & B2B industries. Julian reported directly to executive management, provided sound research results and insights, and played a crucial role in making key business decisions.

In 2018, Julian joined AND Agency® as the Senior Engagement Manager, Customer Experience. Julian worked there for a brief period of three months before transitioning into the role of Director, Client Experience. In this position, they managed client relationships and delivered innovative and effective brand marketing. Their clients included leading brands such as AT&T, DIRECTV, Time Warner, HBO, Showtime, Cinemax, Sonic Healthcare, Hilton Hotels, and Allstate Insurance. As the Director, Product Marketing, a role they assumed in January 2020, Julian was responsible for driving marketing strategies and ensuring business growth.

Overall, Julian Prashad has demonstrated their expertise in project management, client services, customer experience, and product marketing through their various roles and accomplishments in different companies.

Julian Prashad obtained a Bachelor's Degree in Business Administration and Management from the University of Guelph between the years 2005 and 2009. Additionally, during the same period, they also completed a diploma in Business Administration and Management from Humber College. Julian has obtained certifications in Project Management, including PMP from the Project Management Institute and The Comprehensive Project Management Seminar from Procept Associates Ltd.; however, the specific months and years of obtaining these certifications are not provided.