Amy Barry, MBA, is a seasoned professional with over 15 years in the healthcare industry, specializing in customer success management and customer experience. Currently serving as a Senior Customer Success Manager at Andgo Systems, Amy continues to leverage expertise in adoption metrics and customer health to enhance patient engagement and drive strategic initiatives. Previously, in their role as Experience Director at Fresenius Medical Care, Amy led the integration of customer experience philosophies that significantly improved organizational culture and customer satisfaction, evidenced by an increase in Net Promoter Score. An advocate for collaboration and continuous improvement, Amy is passionate about transforming customer experiences to achieve meaningful business growth.
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