Anna Holliday

Customer Support Supervisor at Andis Company

Anna Holliday has a diverse range of work experience in various roles and industries. Anna is currently working as a Customer Support Supervisor at Andis Company, a position they started in March 2021. Prior to that, Anna was an Independent Business Owner at Owl & Birch from April 2012 to the present. Anna also worked as a General Manager at Molbeck's Health & Spice Shop from October 2020 to March 2021.

Anna has extensive experience in the coffee industry, having held several management positions. Anna was a General Manager at Colectivo Coffee Roasters from August 2017 to October 2020, where they successfully operated one of the company's top sales performing cafes. Anna also managed staff scheduling and training, as well as day-to-day operations.

Before that, Anna held the role of General Manager at Wm Van's Coffee House from January 2013 to July 2017. Anna was responsible for staffing, performance management, scheduling, and training. Anna played a key role in providing a unique coffee house experience and introducing nitro cold brew to the cafe.

Anna's earlier work experience includes roles as a Front of House Manager/Venue Manager at Donnie's Homespun from July 2012 to January 2013 and as a Store Manager at Alterra Coffee Roasters from May 2008 to July 2012. In these positions, they were involved in hiring, training, and managing staff, as well as scheduling and sales forecasting.

Anna also worked as a Cafe Manager at Milaeger's in 2012, where they focused on training staff and organizing cafe operations. Anna started their career in the coffee industry as a Store Manager at Starbucks Coffee from March 2002 to May 2008. In this role, they were responsible for hiring, training, and managing baristas and shift supervisors, as well as scheduling and coaching.

Overall, Anna Holliday has extensive experience in customer support, independent business ownership, and management roles in the coffee industry. Anna has a strong track record of driving sales, managing staff, and creating exceptional customer experiences.

Anna Holliday attended Washington Park High School.

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Timeline

  • Customer Support Supervisor

    March, 2021 - present