Frank Ernst has over 25 years of experience in the software and technology sectors, holding leadership roles focused on customer success, business development, and sales. Currently, Frank serves as the Vice President of Customer Success at Routeware, Inc., and previously led customer success and growth at insightsoftware, where they implemented key retention strategies and oversaw multiple company integrations. Earlier in their career, Frank held various positions at Zuora and Centive, contributing significantly to business growth and operational efficiencies. Frank holds a BA in English from the College of the Holy Cross and is a lifelong sports fan of Buffalo, NY, enjoying travel, food, and outdoor activities.
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