William Lumpkin is a transformational IT leader currently serving as the Director of Managed Services at Verinext. With extensive experience in managing teams and enhancing operational efficiency, they have previously held senior roles at PCM, Crawford & Company, SJ Technologies, and other organizations, consistently focusing on business continuity and customer experience. Their commitment to empowering teams and implementing ITIL standards has resulted in improved service delivery and customer satisfaction throughout their career. Lumpkin began their journey with a High School Diploma in Information Technology from Norcross High School.
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