Stephen du Preez

Stephen Du Preez is a seasoned professional with extensive experience in customer experience management and IT service management. Currently serving as the Global Customer Experience Superintendent at Anglo American since April 2019, Stephen is responsible for finance query management, developing quality standards, and implementing technology to enhance global performance. Prior to this role, Stephen spent over 20 years at Standard Bank Group, progressing through various management positions, including Application Manager, where responsibilities encompassed staff management, system onboarding, and service management excellence. Stephen holds multiple ITIL and agile certifications, indicating a strong foundation in service operations and agile methodologies, alongside ongoing education in relevant fields.