Shoaib Alam is an experienced IT professional currently serving as an Assistant Manager at Anglo-Eastern since April 2011, where responsibilities include supporting over 650 vessels and 8000 workstations and servers, as well as leading a team of more than 15 members to provide exceptional customer support. Previous roles include Information Technology Supervisor at 3i Infotech Ltd., providing L1 & L2 support at Vodafone Mumbai, and Assistance Engineer specializing in troubleshooting complex technical issues. Early career experience includes positions as a Computer/Network Technician at Saher Network Computer and Senior System & Network Engineer at WIPRO INFOTECH, focused on comprehensive IT solutions and vendor management. In pursuit of ongoing education, Shoaib Alam is currently enrolled in an MBA program in Organizational Leadership at upGrad.com and holds a Bachelor of Arts in Political Science and Government from Nitishwar College, Muzaffarpur.
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