Phylicia Dennard has extensive work experience in IT support and administration. Phylicia began their career at PricewaterhouseCoopers as an IT Technical Analyst, providing help desk support and serving as the Market Asset Manager. Phylicia then joined Unisys Corporation as a System Analyst/Asset Manager, where they were responsible for managing asset management systems for the Bureau of Census.
Phylicia later worked at TEKsystems as a Senior Performance Test Engineer, supporting the Distributed Platforms Capacity Management Branch and maintaining high performance ratings for various infrastructure systems. Phylicia then joined Enterprise Information Services as a System Administrator, where they provided critical IT services to the U.S. Census Bureau.
Phylicia also worked at Purisolve, Inc. as a Senior IT Specialist Windows Administrator, supporting the IRS WINS OS Migration Project Management Office and overseeing the migration of servers to the Windows Server 2012 operating system.
Their most recent role was at Anika Systems, where they served as a Senior IT Specialist Windows Administrator. In this position, they provided support to the IRS WINS OS Migration Project Management Office for the migration of applications and servers to newer operating systems and databases.
Throughout their career, Phylicia has demonstrated expertise in system administration, project management, and providing support for various IT services.
Phylicia Dennard holds a Bachelor of Science degree in Information Technology - Security from Western Governors University, which they obtained from 2010 to 2011. Phylicia also earned an Associate of Science degree in Microsoft Network Engineer/Database Administration from Southwest Florida College, where they studied from 2002 to 2003. Phylicia pursued another Bachelor of Science degree in Information Assurance - Management Studies at the University of Maryland Global Campus from 2009, though the end year is not specified. In addition to their academic achievements, Phylicia has obtained certifications such as Microsoft Certified: Azure Fundamentals from Microsoft in September 2020 and Microsoft Certified: Azure Administrator Associate from Microsoft in May 2021. Phylicia also holds a CompTIA A+ certification, though the specific month and year of obtaining it are not provided.
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