Lucie Pica

Lucie PICA is an experienced project coordinator specializing in payment systems, currently working at Ankama since September 2014. Lucie has a strong background in customer service, having held expert-level roles at Ankama and Belgacom, where responsibilities included technical customer support and e-commerce service. Lucie's previous experience at Ankama includes communication project management for WAKFU TCG and community engagement. Education includes a Licence in Lettres Modernes with a focus on Communication and Médias from Université de Picardie Jules Verne, along with a certification as a Mobile Expert from Belgacom. Lucie's early career included roles in retail and banking, contributing to a well-rounded skill set in client interaction and project support.