Shruti Patel

Shruti Patel possesses extensive experience in customer support and technical engineering within the technology sector. Currently serving as a Customer Support Engineer - Tier 2 at Anomali since March 2019, Shruti contributes to the detection and identification of suspicious network activities, assisting security teams in threat management. Prior experience includes a role as a Technical Support Engineer at Sikka Software, where Shruti supported a widely used API and cloud platform for retail healthcare. Additionally, Shruti has held positions as a Student Library Assistant at California State University - East Bay, an IT Network Support Intern at Vertical Dots Technologies, and a Software Developer Intern at Larsen & Toubro Infotech Ltd. Shruti holds a Master’s Degree in Computer Networks from California State University - East Bay and a Bachelor’s Degree in Computer Engineering from SVIT, Vasad.