Nichole Weirick

Nichole Weirick has over 20 years of experience in technical support and client services. Nichole'smost recent role was as a Technical Support Manager at Anovaa, where they managed relationships with clients and led a team of technical support engineers. Prior to that, they worked at Medecision for over 20 years, where they held various roles including Technical Support Team Lead, Senior Technical Support Analyst, and Technical Support Analyst. In these roles, they demonstrated strong analytical and communication skills while supporting SaaS systems and investigating and solving bugs and defects. Nichole also consistently exceeded customer expectations and provided high-level customer satisfaction.

Nichole Weirick has completed coursework in Business Administration at Bucks County Community College. Nichole has also obtained a diploma in Client/Server Programming from the Computer Learning Center in Plymouth Meeting, PA. Additionally, they hold the ITIL Foundation Certificate in IT Service Management from PeopleCert, which they obtained in August 2017.