Gemma Mangione

Gemma Mangione, Ph.D., currently serves as the Lead Researcher and Research Manager at AnswerLab, where responsibilities include supporting a team of ten and developing policies to enhance internal operations. Prior to this role, Gemma was a Senior Qualitative User Experience Researcher, providing consulting services for FAANG companies across various sectors, focusing on accessible technologies and organizational learning. Experience includes serving as a Consulting Analyst at Kera Collective, where Gemma executed numerous qualitative research studies and initiatives to improve project accessibility. In academia, Gemma was a Lecturer in Arts Administration at Teachers College, Columbia University, and a Lead Researcher at The Graduate School at Northwestern University, conducting significant studies on educational programs for individuals with disabilities. Gemma's educational background includes a Ph.D. in Sociology and a certificate in Senior Leadership Program in Non-Profit Management from Columbia Business School.