AnswerLab is the user experience research firm trusted by leading brands. They provide insights that improve engagement, reduce costs and increase conversion.

Research

AnswerLab

The New York office focuses on user experience research, diversity, people operations, and IT support.

New York

AnswerLab's headquarters in San Francisco, CA, United States

Megan Malli

Tim Rumpler

Sarah Kennedy

Ashley Craig

Tess Bricker

Isabel B. Klint

Mauricio Ubach

Cynthia Cohen

Daina Middleton

Alicia Zhu

Ruthann Quindlen

The UX Research Team at AnswerLab focuses on gathering and analyzing user feedback to inform design and strategy decisions for leading brands. They employ a variety of research methods, including quantitative and qualitative approaches, to uncover insights that enhance user engagement, streamline experiences, and optimize conversion rates. The team collaborates closely with clients to ensure research findings effectively drive product innovation and user-centered design.

UX Research Team

This department manages and streamlines the processes related to participant recruitment and research operations.

Research Operations

This department focuses on conducting research and analysis to inform decision-making and strategy.

Research and Analysis

The Research & Project Management team at AnswerLab is responsible for orchestrating user experience research projects from conception to execution. They collaborate with various stakeholders to design research methodologies, manage timelines and budgets, and ensure the delivery of actionable insights. By coordinating participant recruitment and overseeing project operations, this team enables effective research that drives meaningful engagement and conversion for leading brands.

Research & Project Management

The Advisory Board at AnswerLab comprises experienced industry professionals who provide strategic guidance and insights to enhance the company's research methodologies and service offerings. They leverage their extensive expertise to help shape best practices, drive innovation, and ensure that AnswerLab remains at the forefront of user experience research, ultimately benefiting clients and their engagement strategies.

Advisory Board

This department focuses on ensuring customer satisfaction and facilitating the successful use of products or services.

AnswerLab

Org chart

Board & advisors

Teams

UX Research Team

Research Operations

Research and Analysis

Research & Project Management

Advisory Board

Client Success Management

Offices

AnswerLab

Org chart

Board & advisors

Teams

UX Research Team

Research Operations

Research and Analysis

Research & Project Management

Advisory Board

Client Success Management

Offices

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