AnswerLab is the user experience research firm trusted by leading brands. They provide insights that improve engagement, reduce costs and increase conversion.

Research

AnswerLab

The New York office focuses on user experience research, diversity, people operations, and IT support.

New York

AnswerLab's headquarters in San Francisco, CA, United States

Amy Buckner Chowdhry

Sarah Kennedy

Ashley Craig

Tim Rumpler

Tess Bricker

Isabel B. Klint

Mauricio Ubach

Cynthia Cohen

Daina Middleton

Alicia Zhu

Ruthann Quindlen

The UX Research Team at AnswerLab focuses on gathering and analyzing user feedback to inform design and strategy decisions for leading brands. They employ a variety of research methods, including quantitative and qualitative approaches, to uncover insights that enhance user engagement, streamline experiences, and optimize conversion rates. The team collaborates closely with clients to ensure research findings effectively drive product innovation and user-centered design.

UX Research Team

This department focuses on conducting research to enhance user experiences through qualitative and quantitative insights.

User Experience Research

The Research & Project Management team at AnswerLab is responsible for orchestrating user experience research projects from conception to execution. They collaborate with various stakeholders to design research methodologies, manage timelines and budgets, and ensure the delivery of actionable insights. By coordinating participant recruitment and overseeing project operations, this team enables effective research that drives meaningful engagement and conversion for leading brands.

Research & Project Management

The Operations and Administrative Support team at AnswerLab ensures seamless internal processes and effective resource management to enhance overall efficiency. This team is responsible for coordinating recruitment efforts, managing payroll and benefits, maintaining Salesforce operations, and providing IT support. Their work enables other departments to focus on delivering exceptional user experience research to clients.

Operations and Administrative Support

The Advisory Board at AnswerLab comprises experienced industry professionals who provide strategic guidance and insights to enhance the company's research methodologies and service offerings. They leverage their extensive expertise to help shape best practices, drive innovation, and ensure that AnswerLab remains at the forefront of user experience research, ultimately benefiting clients and their engagement strategies.

Advisory Board

The IT and Security Team at AnswerLab is responsible for maintaining and securing the company’s technological infrastructure. They implement and oversee cybersecurity measures, manage IT systems, and support internal applications like Salesforce to ensure optimal performance. Their focus is on safeguarding sensitive data while enabling efficient operations that enhance user experience research capabilities.

AnswerLab

Org chart

Board & advisors

Teams

UX Research Team

User Experience Research

Research & Project Management

Operations and Administrative Support

Advisory Board

IT and Security Team

Offices

AnswerLab

Org chart

Board & advisors

Teams

UX Research Team

User Experience Research

Research & Project Management

Operations and Administrative Support

Advisory Board

IT and Security Team

Offices

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