Zachary S. is a Senior User Experience Researcher at AnswerLab, where responsibilities include managing and leading user research and usability evaluations across various digital platforms since April 2021. Prior experience as a UX Researcher at Blink UX involved planning and analyzing research to inform product design and content strategy. Zachary also served as a Graduate Assistant in International Recruitment at Ball State University, contributing to new media initiatives to attract international students. Educational background includes a Master's degree in Emerging Media Design and Development and a Bachelor's degree in Computer Science, both from Ball State University.
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