Paola Gazza

Paola Gazza is an experienced professional in service management and delivery, currently serving in the role of Service Manager at Engineering Group since May 2024. Prior to this position, Paola held the role of Service Business Manager at Antares Vision Group in the Life Science sector from November 2020 to May 2024, where responsibilities included overseeing service delivery and striving for continuous improvement in service quality with a focus on customer satisfaction. Earlier experience includes the role of Customer Service Manager and an internship in customer service management at CNA Brescia in 2020. Paola holds a Laurea Magistrale in Management of Innovation and Entrepreneurship and a Laurea Triennale in Public Management from Università degli Studi di Milano.