IT and Technical Services Team

The IT and Technical Services Team at Antietam Broadband is responsible for ensuring the seamless delivery and performance of high-speed Internet, digital phone, and video services. This team supports residential and business customers by maintaining robust network infrastructure, providing world-class technical assistance, resolving complex service issues, and administering system operations. Key roles include Fire Technician, Advanced Business Engineer, Systems Administrator, Tier 2 Help Desk Technician, and Network Engineer, all working collaboratively to uphold excellent customer care and enhance community connectivity.