Feisar Joya

Feisar Joya is an experienced strategic leader in IT service management and operations with a robust background across various organizations. Currently serving as the Manager of the Service Management Office at The Australian National University, Joya focuses on continuous improvement and seamless service delivery. Previous roles include Manager of ITSM Integration & Delivery and Manager of Technology Operations at RAA, where leadership initiatives enhanced operational excellence. At Flinders University, Joya acted as Associate Director of Client Services, driving service improvement initiatives and managing strategic relationships. Joya's earlier experience encompasses significant roles in service delivery for Motorola Solutions and Dimension Data Australia, complemented by consultancy work at FJ Solutions. Educational credentials include an MBA from Macquarie Graduate School of Management and ITIL Managing Professional certification.