Anastacia San Pedro

Anastacia San Pedro has been working in the industry since 2005. Anastacia began their career at TeleTech Philippines as a Customer Care Specialist. In 2010, they moved to HGS - Hinduja Global Solutions, where they held the roles of Shift Manager and Supervisor or Team Leader. In 2019, they became an Operations Manager at Shopee. In 2020, they joined Anytime Mailbox as a Sales Support Supervisor and Sales and Operations Specialist, and also joined CB Team Jackie as an Executive Virtual Assistant.

Anastacia San Pedro completed their Bachelor of Science and Tourism in Hospitality Managerment from ICCT Phillipines Jobs between 2004 and 2012. Anastacia has since obtained several certifications, including a Refresh Customer Support Masterclass Certification from Freshworks in November 2020, a Refresh Sales Masterclass Certification from Freshworks in November 2020, a Leadership Image Workshop in March 2016, Performance Coaching and Counseling in November 2015, a Winning Culture of Champions Workshop in September 2015, an Ontrac Training in April 2014, a Best Process Analyst for 3rd Quarter of 2013, and a Certificate for Best Supervisor for 3rd and 4th Quarter of 2014 from Company.