Anthony Hines

Anthony Hines is an experienced professional with a career spanning over a decade in customer service, operations management, and continuous improvement. Currently serving as Continuous Improvement Manager and Operations Manager at AnyVan since October 2017, Anthony has significantly reduced sourcing costs while enhancing operational efficiency. Previous roles include Transport & Customer Care Manager at AnyVan, Assistant Manager at Enterprise Rent-A-Car, and Customer Adviser at Aviva, where exceptional customer service was emphasized. Anthony possesses a Bachelor of Science degree in Building Surveying from Sheffield Hallam University and has a history of mentoring teams, implementing key performance metrics, and achieving high customer satisfaction rates.