Emma Nucci is an experienced analytics leader specializing in data-driven strategy and customer insights, with over two decades in the banking sector. Currently at the Australian Financial Complaints Authority, Emma focuses on translating complex data into actionable business strategies. Previously, Emma held various roles at ANZ, including Analytics Lead for Retail Banking, where they supported executive decision-making through in-depth analysis and insight generation. Emma's tenure at JPMorgan Chase & Co. included leadership positions in Operations Control Management and Business Analysis, where they drove operational excellence and strategic reporting. With a Post Graduate Diploma in Management Marketing from Melbourne Business School and a Bachelor of Commerce from the University of Melbourne, Emma combines analytical prowess with a keen understanding of business dynamics.
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