Shafaque Alam serves as the Operations Manager at ANZ since October 2025, having previously held the position of Vice President - Global Payments and Treasury Services Operations at BNY from June 2022 to October 2025. Prior experience includes roles as a Resource Management Specialist and Knowledge Management Assistant at The World Bank, as well as an Assistant Professor at Stella Maris College and a Summer Intern at RDA Legal. Shafaque holds a Bachelor of Commerce in Banking, Corporate, Finance, and Securities Law, and a Master's degree in Accounting and Finance from Stella Maris College. Academic coaching and content development skills have been demonstrated through various educational positions and projects throughout a diverse career in finance and operations.
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