SREENIDHI SREENIVAS

Sreenidhi Sreenivas is an IT leader with over 19 years of experience in IT service management. They have held various roles, including Vice President of Customer Service Lead and Major Incident Recovery Manager, where they managed major incidents and improved service delivery. Sreenidhi previously worked at ANZ as a Technical Analyst and System Analyst, focusing on batch job support and optimization. They earned an MBA in Information Technology from Symbiosis Institute of Business Management and a BE in Information Science from Visvesvaraya Technological University, while also holding an ITIL v4 certification.