• AO

  • Melissa Alam-Taylor

Melissa Alam-Taylor

Senior Talent Acquisition & Employer Brand Manager at AO

Melissa Alam-Taylor is an experienced Talent Acquisition professional currently serving as the Senior Talent Acquisition & Employer Brand Manager at AO since January 2016, where expertise includes leading a high-performing team focused on diverse talent acquisition in Contact Centre and Tech sectors. Prior roles at AO include Senior Talent Acquisition Manager and Talent Acquisition Manager, earning national recognition as part of the UKCCF's recruitment team of the year in 2018. Previous experience includes a Recruitment Account Manager position at Trinity Mirror Group PLC and roles at Foundation Recruitment, Dell, Bairstow Eves, and Selfridges. Melissa holds a Bachelor of Laws from Lancaster University and A-level qualifications from Holy Cross Sixth Form College.

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When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Mobiles? Absolutely. Everything except doorbells (just kidding, we’ve got those too). We’re the UK’s most trusted electricals retailer, and making customers happy is at the heart of everything we do. It’s such a big deal at AO that even our logo is smiling! And it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things. AOers are the kind of people you want on your team. Whether they work in our Recycling plant in Telford or in one of our 19 depots across the UK - they’re 100% themselves. There’s no need to jump through hoops, because we want to see go-getters thrive – and the business, of course. That’s why it’s instinctive to care about the work, because every AOer has a huge part to play. We work at AO speed, but we’re not busy fools. Our time’s too valuable for that. Becoming the destination for electricals isn’t a solo gig, so we’re serious about getting together. We think we’re better that way - like Ant & Dec or fish, chips & mushy peas. Whether we’re in the same meeting room or different locations, we work as one AO.