Nicolas L. is an IoT Systems Specialist at AoFrio Ltd since October 2020, where responsibilities include leading support ticket prioritization meetings and driving timely product improvements. Prior experience includes roles as a Data and Application Specialist for the Americas, where over 60% of customer support tickets were successfully resolved, and as a Data Analyst for Latin America, developing data models and customizable dashboards. Additionally, Nicolas served as a Teaching Assistant at Correlation One, supporting a large cohort of Data Science fellows, and interned at Whirlpool Corporation, contributing to multiple project innovations in refrigeration engineering. Nicolas holds a Bachelor of Applied Science in Mechanical Engineering from Universidad Industrial de Santander.
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