Renato Chapchap is a seasoned Chief Operating Officer with over 20 years of experience in process improvement and change management. Previously, they served in roles such as Director of Operations at Aon and Service Supervisor at Covidien, where they significantly enhanced service performance metrics. Renato's expertise includes Six Sigma, Lean methodologies, and project management, having held key positions at various organizations, including Citi and Becton Dickinson. They hold a degree in Business Administration with a focus on Finance from ESPM Escola Superior de Propaganda e Marketing.
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