Martijn Mulder

Martijn Mulder is an experienced professional in customer service and operational management, currently serving as Procesmanager klantenservice at Ap Onderdelen B.V. since May 2024. Prior roles include Operationeel Manager Inhouse Services at Tempo-Team, Clustermanager Gehandicaptenzorg at Pluryn, and various managerial positions at Timing, including Project Manager Key Accounts. Martijn has a robust background at Webhelp Nederland, UPC Nederland, Merchants, Sitel Iberica, and Postbank, focusing on quality assurance, training, and customer service management. Educational qualifications include a Bachelor from Hotel Management School Maastricht, a COPC CSP Registered Coordinator certification, and a Post HBO in Contact Center Management from Philipse Business School.