Bernadette Ryan

Operational Excellence Team Lead - Market Services at APA Group

Bernadette Ryan has extensive work experience in operational excellence, operational improvement, and change management roles. Bernadette started their career at Shell in 2000, where they held various positions including Program Manager and Change Manager. In 2012, they joined Shell Australia as the National Operational Excellence Manager, leading initiatives in strategy, business excellence, and innovation. From 2015 to 2017, they worked at Caltex Australia as a Lubricants Production/Start-up Manager, implementing transitions and improving production processes. Since 2018, they have been with APA Group as the Operational Excellence Team Lead in Market Services. Throughout their career, Bernadette has demonstrated expertise in driving continuous improvement, ensuring compliance, and achieving operational goals.

Bernadette Ryan's education history is as follows:

In 2015, they obtained a Six Sigma Black Belt - Qualified degree from ExpertRating (ISO 9001: 2008). In the same year, they also obtained a LEAN Management - Qualified degree from the same institution.

Prior to their qualifications from ExpertRating, Bernadette attended Victoria University, where they obtained an Advanced Certificate in Marketing. This took place from an unknown start year until 1993.

Before their time at Victoria University, they pursued a Graduate Diploma in Education from Rusden College (Deakin University - Monash). This occurred from 1986 to 1987.

Bernadette's undergraduate studies were completed at Deakin University, where they obtained a Bachelor's degree in Science specializing in Chemistry. The exact start year is unknown, but it was completed prior to 1986.

In terms of their earlier education, Bernadette attended St. Joseph's College in Echuca. However, no specific degrees or fields of study are mentioned.

In addition to their formal education, Bernadette obtained a certification in "Innovation through design:think, make, break, repeat" from the University of Sydney in July 2020.

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Timeline

  • Operational Excellence Team Lead - Market Services

    June, 2022 - present

  • Operational Improvement Manager

    May, 2018

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