Ignacio Kasdorf is a seasoned professional in customer experience and operations management, currently serving as the Booking Team Lead in Customer Success at Apartool since October 2024. Prior experience includes a role as Underwriting Assistant Team Lead for Cyber Risk at Beazley, managing teams across Barcelona, Paris, and Munich. Ignacio contributed significantly to Sabre Corporation as Supervisor for Customer Care Global Operations, overseeing support operations for Sabre Hospitality Solutions. Previous roles at Mercado Libre spanned multiple leadership positions within Customer Care, focusing on call center management, social media, and customer experience enhancement. Ignacio holds a Licenciado en Gerencia y Administración de Empresas from Universidad ORT Uruguay and has completed a leadership certification at Universidad Pontificia de Salamanca.
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